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SHIPPING

 

Shipping & Delivery

We ship worldwide from Hong Kong with 30+ couriers, including DHL, TNT, UPS, USPS, FedEx, TOLL, EMS, YODEL, Royal Mail, Aus Post, Canada Post, Aramex. 

Once you have selected your country from the drop-down menu on the checkout page. You will be able to view all of the shipping options and delivery timeframes for your country. All delivery timeframes are based on 'business' days, which exclude weekends. 

USA: USPS 6-9 days, FedEx Smart Post 8-12 days, HKDHL 3-6 days, DHL Express 2-3 days

UK: YODEL 4-7 days, Royal Mail 4-8 days, DHL Express 2-3 days

Canada: Canada Post 5-8 days, DHL Express 2-3 days

Australia: Aus Post 6-8 days, TOLL 3-6 days

Germany, Spain, France & Italy: HUI-EXP 6-9 days

Rest of Europe & Scandinavia: DHL 9-11 days, DHL Express 2-3 days

Middle East & South Africa: ARAMEX 4-7 days

South America: HK Post 9-11 days, HKDHL 3-6 days

Asia: HKDGM 9-11 days, HKDHL 3-6 days, SF Express 2-3 days, MYEXP 4-7 days, SGEXP 3-5 days, ETK 4-8 days

 

 

For wholesale orders, please email support@piba-leggings.com for a quote. 

Note that for pre-ordered items, an expected shipment date is noted at the top of the product page on our website. This is the date that we expect to dispatch your order from our Hong Kong warehouse. The delivery timeframe will then depend on the shipping method that you choose upon checkout. 

  

Tracking

Upon dispatch, you will receive an automatic email containing your tracking number. If you click on the link in the email, all tracking updates will be displayed.

You can track your parcel here: https://www.17track.net/en and via your national postal service's website (i.e. USPS.com, RoyalMail.com, CanadaPost.ca).

 

Failed Delivery Attempt

If you receive a failed delivery attempt notification, you must call your national postal service as soon as possible to arrange redelivery or pickup. You will need to provide them with the tracking number provided. 

 

Customs Duty/Import Tax

A customs duty is a tariff or tax on the importation of goods. Every country has different rules regarding customs duty/ import tax charged on international purchases. The rate usually depends on the type of goods being imported, the value of the goods and where the goods are being imported from. Please note that PIBA does not cover any customs duty or import tax levied by the destination country.

USA: Most personal shipments valued up to USD200 are duty and tax free. For more information, click here: https://www.cbp.gov

Canada: The CBSA collects provincial sales taxes (PST) on most taxable imports valued at over CDN20 entering Quebec, Manitoba, Saskatchewan and British Columbia. The CBSA also collects Harmonized Sales Taxes (HST) on most taxable imports entering Newfoundland and Labrador, Nova Scotia, Prince Edward Island, New Brunswick, and Ontario. For more information, click here: http://www.cbsa-asfc.gc.ca

UK: The Import VAT rate is 20% for goods purchased outside of the EU, valued between GBP15 - GBP135. Customs Duty is charged if the value of the goods exceed GBP135. For more information, click here: https://www.gov.uk

Germany: The Import VAT rate is 19%. For more information click here: http://www.zoll.de

You can calculate customs duty here: https://www.dutycalculator.com. The Tariff Code for leggings is 6204691500. Shipping from Hong Kong.